Sales & Operations Manager 2021

Full Time, Exempt Position

Photo by Catelyn Anne

About the Make it Mariko Team

We are an all women-of-color team committed to curating creative, inclusive, and diverse spaces in the events industry. We’re here to challenge the status quo and pave the way for a new generation of diverse event experience curators.

The Make It Mariko team is growing! We are excited to be expanding our team to provide critical Sales and Operations support to the Make it Mariko team as well as our Founder & CEO, Gina Mariko Rosales. 

The Make it Mariko Sales & Operations Manager will work closely with Gina and the Make it Mariko team to help manage our sales pipeline of clients, oversee key administration & company operations, and event marketing. This is a great opportunity for a person who is an operations master, loves to nerd out over spreadsheets and project management templates, and is a strong relationship builder who can help us bring in new clients and partnerships. Efficiency and organization nerds and Women of Color are encouraged to apply 🙂

Our Team = 

  • Female founder run, #Pinayistas with 10+ years experience in event planning, nonprofit operations, and corporate marketing/events. Our founder, Gina Mariko, formerly worked at Google X as the Head of Marketing Events and ran her own 501c3 nonprofit.
  • We love to mentor, train, and help connect people. We care about your career growth and want to make sure you are successful.
  • We appreciate sarcasm, lots of laughter, and direct, honest communication.
  • We are nonprofit, dance, music, and art enthusiasts and care about contributing to the San Francisco POC creative community.

You = 

  • Super organized, self-driven, and eager to contribute. Over-achievers are encouraged 😉
  • Passionate about sales and events, providing kick ass customer service, and getting shit done. Super creative and ready to come up with exciting new ideas for event clients.
  • Are a big picture problem solver, but willing to roll up your sleeves to do whatever it takes to get the job done.
  • SUPER detail oriented. Loves correct spelling and good grammar. Must use the Oxford Comma
  • Can stay calm and make quick decisions under pressure
  • Have exceptional communication skills, spelling, and grammar
  • Have a passion for life and looking to make your mark on the world! Believe and are passionate about creating magical, meaningful moments for our clients
  • QTPOC and Women of Color highly encouraged to apply!

Duties & Responsibilities

Full Time, Exempt Position
Admin & Operations (50%)
  • General Administrative coordination for the Make it Mariko team & CEO, Gina Rosales
  • Google Calendar & Email management
  • Scheduling meetings & taking notes at critical meetings
  • Manage team operations via Clickup
  • General bookkeeping and receipt organization as needed
  • Manage team passwords via LastPass
  • Respond to messages in a timely manner and escalate to Gina Rosales as needed
  • Office management
  • General research and outreach for events, venues, vendors, or key stakeholders
  • Permit coordination
  • Build relationships with community leaders, vendors, and industry event partners
  • Collaborate across the team to improve team processes, efficiency, and overall happiness

Apps used: Google GSuite (Gmail, Drive, Calendar, Slides, Sheets, Docs), Clickup, LastPass, HelloSign, Bill.com, Zoom (training will be provided to learn new platforms)

Sales (40%)
  • Create presentation decks using Google Slides for client presentations
  • Attend sales calls and work to book new clients
  • Manage client sales processes using Dubsado (training provided, but looking for tech savvy folks who can pickup on new technology quickly)
  • Sending contracts, invoices, and tracking sales metrics
  • Create regular sales reports
  • Create and manage sales strategy each quarter to create and hit target sales goals

Apps used: Dubsado

Photo by Come Plum

Event Marketing (10%)
  • Website updates via WordPress
  • Quarterly email newsletters or as needed based on schedule via Mailchimp
  • Light social media management via Later.com for Instagram, Facebook, LinkedIn (very light). At least 2-3 Instagram posts per week, and building community through commenting and sharing community events.
  • Behind the scenes Insta Stories during events
  • Graphic Design & Videography coordination for marketing content with our Pinay creative team
  • Create engaging event blogs after each event with photo wrap ups
  • General website maintenance via WordPress
  • Monitor relevant social discussions about the company, competitors, and industry

Apps used: Mailchimp, Later.com, WordPress, Instagram, Facebook, LinkedIn

General
  • Assist with onsite event coordination as needed
  • Respond to messages in a timely manner and escalate to Gina Rosales as needed
  • Foster relationships and conversations with industry leaders, influencers, and social media community members
  • Attend weekly team meetings
  • Co-working in person with team at least 2-3 times per week in San Francisco

Requirements & Qualifications:

  • Must live in the San Francisco Bay Area with ability to work remotely and from our office in San Francisco 2-3 times per week
  • Minimum 2 years post-collegiate experience working directly in Sales, Marketing, and/or Administration. Direct experience working with clients is a PLUS.
  • Working knowledge of all the apps listed above are a PLUS. Please list out in your application each app that you have experience working with. Training will be provided, but tech savvy are encouraged to apply.
  • Past experience working with clients, artists/arts orgs, social justice orgs, or nonprofits is a plus
  • Exceptional writing skills
  • Understands culturally sensitive language and understands how to write/speak appropriately about POC & marginalized communities
  • Must have access to WIFI
  • Ability to work remotely and work in San Francisco 2 days a week (days are flexible).
  • Position may include working evenings and weekends depending on event days. Typically most work will take place remotely.
  •  

Hours & Compensation

The Sales & Operations Manager is a full time, exempt position with an annual salary starting at $60K with potential for bonuses based on hitting key sales targets.

Benefits include:

  • Unlimited PTO and sick days
  • Annual team vacations
  • Monthly internet and cell phone stipend
  • Professional development
  • Strong sisterhood 🙂

The weekly work hours will be a mix of working in person at our office in SoMa San Francisco & Oakland 2-3 times a week, and working remotely on your own time. 

How To Apply

Please email jobs@makeitmariko.com with the subject line “Your Name / Sales & Operations Manager”, and include the following:

  • A Cover Letter describing your interest, experience, and background. Please make sure to address the following:
    • Your relevant experience for this role
    • What apps you’re already familiar with from those listed above
    • Why you want to join the Make it Mariko team
  • Resume (pdfs only please!)
  • Link to your Instagram page
  • Attach a past writing sample that accurately reflects your writing style.

Applications will be accepted on a rolling basis until the right candidate is found. Interviews will begin immediately.

NO CALLS PLEASE.

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